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Merrill Capps

Welcome to ROQ.US From President & GM Ross Hunter

ROQ.US is a company born and inspired by our garment decorating customers like you -- who we consider our partners -- across North America, to provide the most innovative solutions and superior service to an industry ready for a revolution. I am thrilled to be a part of this movement and I look forward to partnering with companies who are eager to launch their garment decorating and finishing businesses into a bright and prosperous future.


With the addition of multiple new distributing partners throughout the country, you can expect to receive unmatched service and a custom-tailored buying solution to take your endeavors far beyond the stratosphere. Without the amazing family of ROQ owners and enthusiasts, we would not be able to celebrate this exciting moment and we thank you for giving us the opportunity to be a partner in your success!


As we move through our launch, we will be rolling out a number of initiatives and tools to better assist you with your ROQ-ing experiences. Our priority is our partners like you and aligning in your successes in the short and long terms. We are here for you and we’re eager to fuel your epic journey. What is your mission?

Provide Solutions, Be True, Collaborate, Don’t Settle, Serve, and Be Positive are the values that the newly formed ROQ.US venture will be building its foundation upon. ROQ has had a solid worldwide foundation for 35 years, with 7 of those years being right here in North America being solely distributed through the Ryonet Corporation led by Ryan Moor. Throughout those years, it has become increasingly apparent that the ROQ brand needed the ability to expand its reach and stand on its own in the U.S. and Canadian markets. By launching this new joint venture with ROQ International, we are now equipped with the tools needed to amplify our reach and better serve you.


With this launch, we’ve added 11 distribution partners (Ryonet, Tubelite, Reece Supply, NorCal Screen Supply, River City Graphic Supply, Vastex, Advanced Screen Technologies, InkTech, Lancer Group, WooHoo Screen Print Supplies, & Northwest Graphic Supply) across the U.S. and Canada with 27 physical locations, including an upcoming ROQ.US distribution facility in Orlando, Florida.


We are stoked to better serve you through all our partners and broaden our support and service capabilities in the process. We have an amazing team of people on standby to assist with all of your needs with most of them transitioning from the ROQ business segment of Ryonet. We understand there has been a lot of buzz in the industry about this transition and we appreciate the opportunity to explain where things are heading.



We’ve put together this launch EPK with all pertinent information for your reference. Please let us know if you have any questions and ROQ on!

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INDUSTRY

Our
Partners

Early on, we made a conscious decision to eradicate the word "customer" from our vocabulary. ROQ.US has no customers -- we only do business with Partners.

A customer is someone on one end of a transaction, but a Partner is a companion. A Partner is an ally.

 

A Partner is a trusted friend who is invested in the journey with you. That long-term camaraderie is what we aim to provide for our Partners.

As we continue to roll out the green carpet for you, we're honored to introduce you to our current roster of ROQ.US Referral Partners. These industry leaders are valued ROQ.US family members as You are and we're excited to bring You together with them to reinforce the product/service muscle behind your operation.

Distributing Partners

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